Return & Refund Policy

Effective Date: 28th Jun 2026

This Return & Refund Policy applies to all purchases made from Gift 4 You Studio, operated under the registered business name Gift For You Photo Studio. By placing an order, you agree to the terms outlined below.

1. Nature of Products

Gift 4 You Studio specializes in customized and personalized gift items, including photo products, printed gifts, and made-to-order items. Due to the customized nature of our products, special return and refund conditions apply.

2. No Return / No Refund on Customized Items

• Most customized or personalized items are NOT eligible for return or refund.

• This includes items with names, photos, dates, messages, custom designs, or special instructions provided by the customer.

• Once an order is confirmed and production has started, it cannot be cancelled, returned, or refunded.

3. Eligible Cases for Replacement or Refund

A replacement or refund may be considered only in the following cases:

• The item received is damaged during delivery

• The item received is incorrect (different from what was ordered)

In such cases:

• The issue must be reported within 24 hours of receiving the product

• Clear photos or videos must be provided as proof

4. Non-Eligible Cases

Returns or refunds will not be accepted in the following situations:

• Minor color variations due to screen or printing differences

• Customer-approved design errors (spelling, image quality, layout, etc.)

• Delay in delivery due to customization time or external factors

• Change of mind after order confirmation

5. Refund Method (If Approved)

• Approved refunds will be processed through the original payment method (FonePay or attached payment gateway).

• Refund processing time may take 7–10 working days, depending on the payment provider.

6. Customer Responsibility

• Customers are requested to carefully review and approve all designs and order details before final confirmation.

• Gift 4 You Studio will not be responsible for mistakes approved by the customer.

7. Changes to This Policy

Gift 4 You Studio reserves the right to update or modify this Return & Refund Policy at any time without prior notice.

8. Contact Us

For return or refund-related queries, please contact:

Gift 4 You Studio

Registered Business Name: Gift For You Photo Studio

📞 Phone: +977 9814338057

📧 Email: [email protected]

📍 Address: Barahakshetra-6, Munalchowk, Chakraghatti, Sunsari, Nepal, 56703

By placing an order, you acknowledge that you have read, understood, and agreed to this Return & Refund Policy.